Oceansouth Privacy Policy
Last updated: 31 July 2025
Oceansouth Pty Ltd (“Oceansouth”, “we”, “our”, “us”) respects your privacy and is committed to protecting your personal information by the Privacy Act 2020 (NZ) and the New Zealand Privacy Principles.
This Privacy Policy outlines how we collect, use, store, and disclose your personal information when you interact with our website, participate in our promotions, contact our team, or purchase our products.
What Personal Information We Collect
We may collect the following types of personal information:
- Name, address, and contact details (e.g. email, phone)
- Shipping and billing addresses
- Payment details (only when necessary and through secure third-party gateways)
- Information about your boat or interests (for product recommendations)
- Photos, videos, or other content you submit (e.g. competitions or campaigns)
- Social media usernames and content when tagging or engaging with us online
- Any other personal information you voluntarily provide
How We Collect Your Information
We may collect your personal information when you:
- Place an order via our website or authorised retailers
- Register for promotions, competitions, or marketing campaigns
- Submit content through our website or social media platforms
- Contact us by phone, email, or online forms
- Subscribe to our newsletter or marketing communications
- Use or interact with our website via cookies and analytics tools
How We Use Your Information
We may use your personal information to:
- Process and fulfil your orders
- Communicate with you about our products, promotions, or updates
- Enhance your customer experience with Oceansouth
- Respond to enquiries, feedback, or customer service requests
- Administer competitions or promotional campaigns
- Use submitted content for promotional purposes (in line with our submission terms)
- Comply with legal and regulatory obligations
Sharing Your Information
We may disclose your information to:
- Third-party service providers (e.g. for shipping, payment, marketing, or IT support)
- Legal or regulatory authorities if required by law
- Other third parties, but only with your consent or where necessary to provide our services
We do not sell, rent, or trade your personal information to unrelated third parties.
Use of User-Generated Content
If you submit content (e.g. photos or videos) for competitions, campaigns, or otherwise, Oceansouth may use this content for promotional and commercial purposes, including online, in print, or in-store, in perpetuity.
By submitting content, you grant Oceansouth a royalty-free, irrevocable, worldwide licence to use and reproduce that content and waive any claims to compensation, as described in our submission terms and conditions.
Storage & Security of Your Data
We take reasonable steps to ensure your personal information is protected from loss, misuse, unauthorised access, alteration, or disclosure.
Your data may be stored on secure servers in New Zealand or overseas (e.g. via Shopify or Mailchimp).
We ensure any overseas service providers handle your information in a way that complies with New Zealand privacy law and offers comparable safeguards.
Cookies & Analytics
Our website uses cookies and similar technologies to improve your browsing experience and analyse website performance. You can manage your cookie preferences through your browser settings. We may use aggregated, non-personal data for analytical and marketing purposes.
Accessing & Correcting Your Information
You have the right to:
- Request access to any personal information we hold about you
- Request correction of that information if you believe it is incorrect
Please contact us using the details below. We will respond to your request within a reasonable time and by our obligations under the Privacy Act 2020.
Marketing Communications
If you opt in to receive marketing communications, we may send you updates about products, promotions, or events. You can opt out at any time by clicking the unsubscribe link in our emails or contacting us directly.
Contact Us
If you have any concerns or questions about this Privacy Policy or the way we handle your information, please contact:
Privacy Officer
Oceansouth New Zealand
Email: sales@oceansouth.co.nz
Address: 60 Hillside Road, Wairau Valley, Auckland 0627
Policy Updates
We may update this Privacy Policy periodically to reflect changes in our practices, services, or legal obligations. Updated versions will be published on our website with the “last updated” date above.